(260) 489-4090

ABOUT US

INSURANCE

Our office accepts most insurance plans (such as MetLife, Anthem, Guardian, Employee Plans, AGA, Jefferson Pilot, Lincoln Financial, etc…) and we will file your claims for you. We are only in network with Delta Dental, PHP and Signature Care for Parkview employees. Most policies will allow you to go to any dentist of your choice, but they may not pay as much if you go out of network. It’s important for YOU to check with your insurance company to find out how your benefits will be affected by becoming a patient in our practice.

Insurance companies will pay what they consider usual and customary fees. You will be expected to pay whatever percentage your insurance will not pay at the time of service. For example, if your insurance company pays 80% for fillings, we ask that you pay your 20% the day you come in. If you are not sure how much that will be, we will be happy to figure the amount out for you. Please keep in mind that the amount you pay is only an estimated guess of what you are responsible for. If your insurance company doesn’t pay what we estimate they will, you will be billed for the difference. If they pay more than we estimated, we will refund you the difference.

If you do not have an insurance card, we just ask that you provide us with the following information:

Name of insurance company
Mailing address and phone number for your insurance company
Your unique ID #, if it isn’t your social security number
Your group number

FINANCIAL POLICY

We accept payment in the form of cash, checks, debit cards, Visa, MasterCard, and Discover.

Patients without insurance should be prepared to make their payment in full on the date of service. We offer discounts for payment in full. Patients under age 60 paying with cash or check will receive a 5% discount. Patients over the age of 60 will received a 10% discount with cash or check. All patients will receive a 3% discount with credit card or debit card payments. We offer financing with Care Credit and Personal Finance Company (PFC), for those who qualify.

If you will not be able to pay in full, arrangements must be made at least 3 business days prior to the scheduled appointment.

INFECTION CONTROL

Our dental facility meets or exceeds all Indiana laws in regards to infection control. Dental instruments are sterilized in either our chemclave or our autoclave. Surfaces are wiped down between patients. Many surfaces are covered with plastic and this plastic is changed between patients. Gloves are worn for all procedures and these gloves are changed between patients. Our autoclave and chemclave are tested on a regular basis with spore strips that are then sent to Indiana University for analysis. Everything that is put in your mouth is either sterilizable or disposable.

If you ever have any concerns about our infection control methods, just ask and we will show you how it all works. Our infection control techniques are both time consuming and expensive. The American Dental Association estimates that it costs approximately $23.00 in time and materials to turn a dental operatory over between patients.

FEAR FACTOR

We understand that many people don’t like to visit the dentist. The drilling, the noise, the shots and just having someone messing with your mouth can be discomforting. We deal with all of these factors. It is best to start with a non-threatening appointment consisting of just an exam and any necessary x-rays. This action puts you in a position of knowing the severity of your dental problem. It has been our experience that most people who are afraid don’t have as bad a dental problem as they imagine they have. If dental work is needed beyond a regular cleaning, we can perform at any of the levels below:

LEVEL ONE: At this level we use nitrous oxide (laughing gas) only. This gas is a relative analgesia, not really a pain-killer. This gas is good for minor procedures such as bite adjustments. Some people like it for their cleaning appointments. There is no additional fee for the use of nitrous oxide. It is safe and you can drive yourself to and from your appointment. Pregnant women can not use it.

LEVEL TWO: At this level we use a local anesthetic in the novocaine family to numb the area on which we will be working. We use The Wand to give the shot. The Wand is an injection device much superior to the old fashioned hypodermic syringes. It is a novocaine pump with a microprocessor that measures your tissue density and pumps the novocaine in at a rate that does not cause a sudden expansion of the tissues. Much of the discomfort of an injection is caused by the sudden expansion of your tissues, NOT the needle itself. The Wand also enables us to use very skinny needles.

LEVEL THREE: At this level we simply combine the nitrous oxide with Wand administered novocaine. This combination, along with headphones to drown out the noise of the drill, can make the modern dental experience comfortable.

LEVEL FOUR: At this level we add a Diazepam pill that you take 90 minutes prior to your appointment time to the regimen described in Level Three above. You will need someone to drive you to and from your dental appointment. Diazepam is the generic form of Valium. A 10mg pill will make you feel fairly giddy, especially when combined with the nitrous oxide. Arrangements must be made prior to the appointment, as we do not keep Diazepam in the office. It will be necessary for you to fill a prescription at the drugstore.

LEVEL FIVE: At this level we use conscious sedation. The popularity of this level is increasing dramatically. It is ideal for the individual who has a lot of dental work to do and would like it done in one or two appointments. You simply take a pill and snooze through the procedure. Your pulse, oxygen saturation, and blood pressure are continuously monitored throughout the appointment. You must have made prior arrangements to use conscious sedation. You must have a driver. You should not drive a car for 24 hours after this appointment. The fee for conscious sedation is $300.00.

LEVEL SIX: At this level we use IV anesthesia that puts you under. The appointment is done at the oral surgeon’s office. Your pulse, oxygen saturation, and blood pressure are continuously monitored throughout the appointment. You must have a driver. Prior arrangements must have been made for this level. You should not drive a car for 24 hours after this appointment. The fee for IV anesthesia varies with the length of the appointment, but it averages around $500.00.